Vishnu Das

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Vishnu Das

Vishnu Das

Download Resume

Vishnu Das

Download Resume

Vishnu Das

Inventory Replacements

Helping buyers efficiently manage bulk item replacements in inventory an organisation.
Helping buyers efficiently manage bulk item replacements in inventory an organisation.
Helping buyers efficiently manage bulk item replacements in inventory an organisation.

Overview

In supply chain management, buyers often face supplier shortages, requiring them to quickly identify replacements and update inventory systems to ensure timely stocking and fulfilment.
This case study involves the steps taken to design a experience for buyers to manage replacements for several inventory organisations at one place.

The Problem

Buyers in healthcare organizations rely on a mix of apps and spreadsheets to manage item replacements across multiple inventory systems. However, this outdated process struggles to keep up with growing demands. As volumes increase, inefficiencies lead to delays that directly impact patient care.

My Role

I partnered with the PM to gather and thoroughly understand the product requirements and current workflow. Additionally, I partnered with another designer to work on the solution and worked alongside a developer to ensure the feasibility of implementation.

Research and Insignts

I conducted secondary research by consulting with the product management team to gain insights into user needs and customer feedback on the existing solution. I also made journey maps and user flow’s to understand current workflow. These were some insights.
Slower process
The existing approach to identify and arrange replacements is manual hence takes a lot of time.
Slower process
The existing approach to identify and arrange replacements is manual hence takes a lot of time.
Slower process
The existing approach to identify and arrange replacements is manual hence takes a lot of time.
Handling Multiple inventory location
Buyers often handle multiple inventory locations across the country. It gets difficult to keep track of it
Handling Multiple inventory location
Buyers often handle multiple inventory locations across the country. It gets difficult to keep track of it
Handling Multiple inventory location
Buyers often handle multiple inventory locations across the country. It gets difficult to keep track of it
Replacing one location at a time
Once the replacements are identified replacement is done for one location at a time. This was a time consuming process.
Replacing one location at a time
Once the replacements are identified replacement is done for one location at a time. This was a time consuming process.
Replacing one location at a time
Once the replacements are identified replacement is done for one location at a time. This was a time consuming process.

Quote from Buyer

“I want to be able to quickly identify and replace items required in the inventories”

Design Goal

Buyers need an effective way to initiate and track mass replacements of items across multiple locations together so that appropriate replacements are arranged on time and not affect patient care.

Design Phase

After understanding the business and user problems, i started in explored different approaches.

Final Designs

Impacted Organisations

Buyer can see all the healthcare organisations affected by a supply disruption at one place.

Select replacement method

Once the impacted organisations are identified, provide buyers a quick way to choose the appropriate replacement method and item.

Replace existing purchase orders

And then replace existing purchase orders with the selected replacement.

View Prototype

Once this is done, the inventory manager gets an update on the new item that needs to be stored in the inventory and procurement is updated with the new item for ordering.

Learnings and Impact

  • By consolidating all healthcare organisations that require replacements in a single page, the replacement process was significantly improved and expedited.
  • Buyers reported an increase in productivity in handling item replacements.
  • Ensuring that all the replacement items and are replaced on time enhanced the quality of patient care, as healthcare providers can now focus more on patient care rather than tackling inventory issues.
  • Entering the complex domain of SCM was challenging at first. I overcame this by creating journey maps and user flows to understand the problem and current workflows

Next Project

Next Project

Receiving

Assisting employees within an organisation in easily documenting the receipt of items or services they have ordered.

View Case Study

Let’s connect.

Vishnu Das

Download Resume